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****UPDATE October 6 2019****
So i’m gonna start by saying thank you to all those supportive and understanding customers.
We know this is a trying time which will only make the industry stronger.
We current have over 500 unanswered tickets. These tickets are repeats of what is being addressed in these updates. We will close all these tickets and if you still have queries then you can always open a new one, which we will attend to. So if you submitted a ticket before this UPDATE and it was not answered and you still do not get the answers from this update then feel free to open another.
Universal IPTV
Universal IPTV has corrected their mistake and now the service is working for the most part on this NEW PANEL. This is not the end all as their main objective was to get customers online with streams as stable as possible. There will be working on a better alternative in the very near future which will bring alot more features but for now, this panel is the best fit for the apps and devices we currently use. There is still alot of work to be done but atleast its online.
So below are some of the issues that Universal IPTV is aware of and thus NO NEED FOR REPORTING;
NO EPG – Is being worked on
NO VOD – Will be worked on soon
LESS CHANNELS – They are being added on a daily basis
GROUPING – Will be sorted soon
OUTAGES / BUFFERING – Early stages and lots of restarts needed to get things working properly which may result in brief outages
There might be other issues that we have not identified yet but if you are actually online and get it to work then no need to report anything at the moment unless you cannot get online for a long time.
Ok so now how to get online
We have re-added all customers of ours back into OUR PANEL MANUALLY, which means we might have made a mistake, skipping your username and password or Mac address all together.
For M3u;
ALL THAT IS NEEDED is to re-setup app. Best if uninstalled and reinstalled
If that did not work then check to see if you Line is active. Click on the M3u URL that was sent in your Activation email. If a file is downloaded or begins to download, then your account was setup properly. If not and you see a Site not reached or error message then it was not. You can open a ticket and we will have it sorted
ALL the previous apps should still be working but we recommend using the Host BOSS APP for Android Devices
IOS USERS using GSE or IPTV SMARTERS, please use the M3u Playlist or URL to setup. XTREAM CODES API may not work
ALL SETUP INFO in the activation email sent upon purchase
For Stalker based devices such as Dreamlink, Mags, Formuler, Avov, STB Emu, Smart STB Etc
Dreamlinks are still down and is being worked on
STB EMU, MAGS, and others should still be working. If you have STB BLOCKED then open a ticket and let us check


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